To Our Valued Customers - A Note on COVID-19

To Our Valued Customers - A Note on COVID-19

CoronaVirus COVID-19 Action Plan

The coronavirus pandemic has been declared a national emergency and is affecting our community. Total Comfort Solutions is implementing some temporary changes to help keep our employees, their families and our community safe.

The coronavirus is more contagious than the flu and potentially more deadly as humans lack immunity to the new strain. No one knows how severe or widespread the outbreak will become.

Given that we are required to visit customers’ homes and businesses we need to be extra cautions. The safety of our teams and customers are a top priority.

Steps We are Taking to Reduce Yours & Our Risk

  • We are closely monitoring daily updates and recommendations from the CDC.
  • Latex gloves are being worn by all staff when appropriate for the task.
  • We are sanitizing our service trucks and tools.
  • We continue to wear shoe covers when entering and working in your home.
  • We sanitize our work area in your home when our job is completed.
  • We are increasing the frequency of cleaning and disinfecting our office and warehouse.
  • We are making a concerted effort to emphasize to our entire staff the importance of thorough hand washing. This means fronts, backs, wrists, and between fingers for at least twenty seconds with hot water at each washing.
  • Team members have also been instructed not to come to work if they experience fever or other flu-like symptoms.
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