Experience the Feeling of
Total Comfort & Peace of Mind

Our Team of HVAC & Plumbing Experts in Walla Walla

Providing Total Comfort Solutions for Your Home & Business

As our company name implies, our team of professional HVAC and plumbing experts at Total Comfort Solutions are committed to delivering the highest level of comfort and satisfaction. When we say we’re here to take care of your home or commercial space, we mean it. We know how important it is to have an optimally performing heating, cooling, and plumbing systems all day and all year round. You can trust that we will be there for you day or night or whenever you encounter a problem with your HVAC or plumbing. No matter what the size or scope of your needs, our team has the skills and equipment to tackle them all.

Feel the difference of our HVAC and plumbing services in Walla Walla when you call (509) 956-4764 for an appointment.

  • Terry

    Owner / Sales Manager


    Terry has lived in the Walla Walla Valley since 2005, moving first from Tri-Cities to Hermiston Oregon and then from Hermiston to Walla Wall. Terry got his start in HVAC from the crawlspace up, starting in the installations department, moving thru fabrications and into supervision. He enjoys cultivating relationships with customers and providing hands on superior customer service.

    Terry’s unique perspective allows him to provide a wide variety of comfort solutions for his customers. Terry has been in the HVAC industry for over 25 years and currently holds NATE certifications and Oregon and Washington electrical licenses. Along with the many technical classes Terry has attended he has also attended numerous business and marketing classes.

    Terry enjoys volunteering at the Walla Walla Catholic Schools, and coaching the softball team. He also enjoys spending time with his family and friends on the river, fishing or boating with tubes flying behind them.

  • Maureen

    Owner / Accounting Manager


    Maureen has lived in the Walla Walla Valley since 2005. She started her HVAC career with Campbell & Bruce in 1990 and worked with them for 2 years. Terry and Maureen married in 1991 and worked with Eclipse Heating and Cooling from 2002 until June of 2008. They then started TCS in July of 2008.

    Maureen has attended classes including Service Dispatch University, Quickbooks for HVAC, CPR First Aid, Basic Contractor Accounting and Excel.

    Maureen and Terry have one son, four daughters and three granddaughters. She is very involved with DeSales & Assumption Catholic Schools. Maureen enjoys spending time with her family, reading, walking, scrapbooking, watching her girls play sports and performing arts.

  • Christal

    Accountant / Finance Manager


    I have been around this industry my whole life, thanks to my parents. After having a baby this summer, it felt like the right time to come back to my roots and apply my Accounting degree to the family company. I like how unique the service industry is. Everybody knows about it, but few people understand it. I have worked on and off for Total Comfort Solutions since it began, but started in this role in October 2021.

    I love to bake. My main treat is cookies and cupcakes, but I also love to make pies, crisps, and other treats. I also love to travel and am always planning our next adventures. I currently live in Kennewick, but am working on moving back to Walla Walla. I married my high school sweetheart in 2018 and we just welcomed our first child in July. We also have two dogs, Bailey and Ellie.

  • Rachel

    Office / Service Manager


    I love working at Total Comfort Solutions, we are a positive and happy family…..no really it is a great place to work.

    I am currently remodeling my home so I go to work and then go home and go to work. I enjoy the clients at Total Comfort. It is refreshing, coming from the Seattle area, to have people be realistic and appreciative of our services.

    Hope to talk to you soon.

  • Dani

    Marketing Manager


    My experience in marketing started with receiving a Bachelor of Arts in Applied Communication Studies from Gonzaga University in 2015. Since then, I’ve used my marketing skills working in both Higher Education and K-12. I started in my role as the Marketing Manager for Total Comfort Solutions in November 2021 and it will be my first time working back in the industry since working part time for TCS in high school. I love that Total Comfort Solutions is so integrated with the community of Walla Walla. I am excited to incorporate my love of education by promoting trade school, HVAC, and Plumbing industry jobs to high school graduates through my role at TCS.

    I love being outdoors – especially hiking and boating. I have always loved reading and crafting. Most nights you can find me testing out a new recipe – I love cooking for family and friends. I recently moved back to Eastern Washington after living in Flagstaff, Arizona for the past six years. I live in Pasco, Washington with my fiancée’ Nick and hound dog, Daisy Mae! We are excited to welcome our first child in May 2022.

  • Christine

    Customer Service Representative


    I have worked in the CSR/Scheduling field most of my career and my experience is well aligned with the needs of Total Comfort Solutions. What I like about being a CSR/Scheduler is that I get to speak to many customers daily and build friendly relationships plus everyone TCS have been welcoming and friendly.

    I really enjoy spending time with my family. I like to travel, see new places and try new things. I also really enjoy photography.

  • Mark

    Comfort Consultant


    I Love working with people, helping them to be comfortable and happy in their home. I enjoy educating people on what is possible and helping them understand their heat and cooling system. I have 5 children, so there isn’t much I don’t do. WE love to be active and outside. If my kids are into something, so am I.

    My family and I have been in Walla Walla for 3 years, with it would have been sooner, but we are here now and that is what matters. I love working in a close-knit community and for a family owned/run business. I would welcome the opportunity to adopt you into the Total Comfort Family. How can I help?

  • Michael

    HVAC Service Technician


    Wow 9 years now here at Total Comfort Solutions, who would have thought when I was day dreaming in school that I could be an HVAC technician. I have been in the industry now for 33 years and I still enjoy the changing environment and helping people.

    I have enjoyed my work but I love my little farm. We have lots of animals on the farm, I am a 4-H leader and I like to spend as much time as I can with my wife and three sons. I do enjoy a sci fi movie once in awhile on a Sunday afternoon.

  • Christopher

    HVAC Installations Supervisor


    I have been in the HVAC industry for a long time, over 30 years and I am learning still. I appreciate the opportunity that Total Comfort Solutions has provided me to supervise and coach the installations department. I enjoy trouble shooting systems and finding new ways to make people comfortable.

    I am fortunate to have my grown children and grand children near me. We like to hunt and fish and just spend time together.

  • Trent

    HVAC Installer


    I grew up in the Walla Walla Valley. I have been in the HVAC Industry for 10+ years and worked for TCS since 2005. I enjoy working for the customers and getting them the heating and cooling systems in their homes. The training I have attended includes: TOP Gun, Gastite, Rinnai, Air Flow, Product training and CPR First Aid.

    In my spare time, I love any athletic activities. Traditional bowhunting is a passion and running is my addiction. I have two daughters that I love very much.

  • Rory

    Warehouse Manager


    I started with Total Comfort Solutions in August 2021, but have managed parts stores for over 20 years. I have tinkered around in the HVAC and Plumbing industries on my own, but when the opportunity came open to actually work in the industry – I jumped at it. I’m very happy that I did. I like the people that I work with. Everyone is very welcoming and friendly. When I have questions, everyone is willing to help. The company reminds me of a family.

    I love working on cars. I also enjoy fixing things. I really like to bowl also. I have lived in Walla Walla for 23 years. I have a wife, two children, and seven grandchildren.

  • Stan

    Lead Plumber

    I started in the auto repair industry and decided to do something different after a few years. I have been plumbing now for over 20 years and I really enjoy meeting new people. My family and I enjoy spending time outdoors hunting, boating and supporting my children in their sporting and trap shooting events. I am active in the Walla Walla County Fair and Rodeo. I look forward to meeting you all.

  • Daniel

    Service Technician

    Daniel moved to Walla Walla from Missouri in September of 2017. He has always been a mechanic, he grew up working on cars and household appliances. He was able to become a refrigeration mechanic in 2013 and enjoys that this industry has a lot to offer and that this job requires training. Daniel recently joined the Total Comfort Solutions team and we are glad to have him! When he is not tinkering, you can find Daniel in the outdoors.

  • Laura

    Accounting Assistant


    Laura is a part of our accounting department, and we are so thankful! Laura has done the accounting for a small business before, however, this is her first time working in this industry. She enjoys learning new things and working at TCS has allowed her to do just that. She claims that she is enjoying learning the behind the scenes operations for HVAC and Plumbing. She enjoys the familiar atmosphere we have here at Total Comfort Solutions. She has 15 years of experience with accounting and actually taught Latin for 15 years. She is an avid reader, enjoys games and puzzles, and loves classical languages. She and her daughter moved back to the area after spending a number of years on the East Coast and she is enjoying being back. We are excited to have Laura as apart of our team!

  • Kim

    CSR & Sales Coordinator


    Working with Customers is the thing I like best about my job. I like to think I can help make a difference. I was a dispatcher for another company for 8 years and I just happened to see the advertisement for a dispatcher for TCS and I applied. The rest as they say is history.

    I have lived in Walla Walla for 9 years with my husband and our 11-year-old daughter. My most favorite activity is spending time with my family. Just as long as we’re together, it doesn’t matter what we do.

  • Anthony

    Install Helper

    Total Comfort Solutions is my first job in HVAC. I had worked in carpentry for 9 years and I was looking for a change, something new. I have enjoyed learning the sheet metal parts along with some of the more common items I knew from carpentry. I enjoy woodworking, playing and listening to music, walking with my dogs, disc golf, family time and watching football….GO HAWKS! I was born and raised in Walla Walla and my wife and I, along with our three boys, three dogs and three cats, plan to stay here.

  • Seth

    Install Helper

    When I relocated the Walla Walla Valley, I was looking for an interesting, hands-on, challenging position, something people were always going to need and that would provide me with a career path. Total Comfort Solutions installations department is just that position. I had previously worked with commercial refrigeration, so it was a good fit. I like car projects, target practicing, spending time with family and friends, playing video games and camping.

  • Merced

    Install Helper/Electrician

    I am new to HVAC but I like that my efforts can make someone’s life easier and more comfortable. I studied at WWCC for two years and completed the electrical program there. I was curious how HVAC units operated. When I have free time, I like to go hiking and fishing. I also like to help my friends with their remodels. Hopefully, they will help me when I buy a home.

  • Santos

    Service Technician

    I was encouraged by a friend to attend Perry Technical Institute in Yakima. My friend told me about all the many things a career in HVAC could provide for me. I feel fortunate to have meet Total Comfort at the Job Fair. I have been working in the service department and I enjoy the difficult challenge of diagnosing a system. It is very rewarding to finally find the problem. I enjoy rodeo, hunting, fishing, shed hunting and calving.

  • Justin

    HVAC Installer

    Justin Hickman has been apart of the Total Comfort for a year now, but he has been in the industry for a couple of years. He decided to get into heating and air conditioning to find a workplace that a good combination of physical and mental exercises. He like that you to think and work through installs, no two installs are the exact same. He also is an avid bowler, like to play football and lift weights. He is from Walla Walla and is raising two boys. We’re glad Justin is apart of the team, he is an asset to the install department especially with all of the metal fabrication he is able to help with.

  • Michael

    Plumbing Apprentice

    Mike Richards has been in the plumbing industry for over 5 years now and really enjoys the physical labor and interacting with members of our community. He enjoys that there is always something different and new. No two days are the same. In his spare time he spends time raising 3 boys with his wife here in Walla Walla. He also gets out to go snowboarding and longboarding. He looks forward to getting to help ya out if he can.

  • Emily

    Service Dispatcher


    I am new to HVAC but I have a background in customer service in the automotive and marine industries. I am confident my abilities will transfer over to be a good Dispatcher.

    My husband and I and our three children love camping, traveling, hiking and exploring the beautiful Blue Mountains. I also am very involved with my kids in sports year round and 4-H

  • Mike

    HVAC Service Technician


    I like making music. I play the guitar and sing. My wife and I used to be in a band. Then we had kids. I have two daughters, Harper and Miranda, and they keep my wife and me busy.

    In the 12 years, I have been in the HVAC industry I have found the most rewarding part for me is meeting people. So many different people and so many different HVAC systems. Every day is fun. I enjoy my job at Total Comfort Solutions it has allowed me to grow as a professional and provide for my family. I hope I get to meet you all soon.

  • Ricardo

    Plumbing Apprentice


    I have been in the plumbing industry since September 2020 and have been with Total Comfort Solutions since March 2021. I joined the industry by attending Perry Tech in Yakima. I love the ability to help others in need and learn new things.

    I’m a happy family man. I love to go bowling, fishing, and hunting. I live in College Place with my two sons, daughter and wife.

  • Ivan

    Service Technician Apprentice


    I have been in the HVAC industry for two and a half years and with Total Comfort Solutions since Fall 2021. I have always liked learning something new and have been hands on since I was young, so working in HVAC has been a natural fit. I really like all the new people you get to meet. There is always more to learn. Total Comfort Solutions has a really good work environment.

    I like to be outdoors such as hunting, walks at the park, or even playing some volleyball with family and friends. I have lived in the Yakima Valley my whole life. I have a wife and baby boy.

We Aim to Please!

Hear It from Our Customers
  • “Extraordinary customer service!”

    Sandy Bass Walla Walla, WA
  • “Very professional workers”

  • “Our experience with Total Comfort was superb! Michael was very pleasant and positive and professional.”

  • “Aces in my book. You will not be disappointed. ”

  • “Corey has been my technician several times and is always on time, thorough, and considerate. ”

  • “Very knowledgeable and gave us all the information we needed to make an informed decision. ”

  • “Jeremy was friendly, professional and helpful. We appreciate TCS and will recommend your company and service to others. ”

  • “Fantastic service. Very nice, polite, and respectful of your property.”

  • “In all interactions they have been polite, personable, informative and reliable. ”

  • “Their service man was quick to get to our home, and was able to diagnose a faulty sensor on our boiler.”

  • “They made it easy, communicated well, coordinated the work very efficiently, and did a high quality install”

  • “Called and they were out to my house and had the repair done within the hour. ”

  • “From the minute Pam answered the phone it has been a great experience. ”


Why Choose Us?

Providing Total Comfort
  • 5 Star Customer Service

    We remain hands-on with you from the beginning of your first phone call to the end of your after-service follow-up.

  • Offering Solutions

    Our team does the right thing by only suggesting what you need.

  • Budget Friendly

    We offer financing, specials, and rebates for registered new equipment.

  • Peace of Mind Guarantee

    We're always available, we'll leave it better than we found it, and your service is our priority.