Meet the Team

Owners
Maureen
Owner - Accounting Manager
I have lived in the Walla Walla Valley since 2005. I started my HVAC career with Campbell & Bruce in 1990 and worked with them for two years when I met Terry. Terry and I married in 1991. We moved to Hermiston in 1995 and opened Eclipse Heating and Cooling in 2002. In July of 2008, we started Total Comfort Solutions and have enjoyed building it into the company that it is today! I have one son, four daughters, and an ever-expanding army of grandchildren. I enjoy being involved in our community, especially with our local Catholic Church and the Exchange Club. When we get a chance to step away from the business, I enjoy traveling, visiting with my children and grandchildren, fishing, camping, gardening, and being an empty nester.
Terry
Owner - Sales Manager
I have been in the HVAC industry for over thirty years now, I got my start in HVAC in the Tri-Cities in 1990. My career in HVAC has evolved from the crawlspace up, starting in the installations department, moving thru fabrications, and into supervision. My family and I lived in Hermiston, Oregon from 1995 to 2005 where I continued to grow in my knowledge of HVAC and business, taking my first venture into owning an HVAC company. In 2005, I moved to the Walla Walla Valley and started Total Comfort Solutions with my wife and business partner in 2008. I enjoy cultivating relationships with customers and providing hands-on super customer service. My unique perspective allows me to provide a wide variety of comfort solutions for my customers. As our company has grown, my knowledge base has expanded through numerous trainings on marketing and business. I also hold current electrical and plumbing licenses. I love Walla Walla and enjoy volunteering and being an active member of the community here. In thirty years of marriage, my wife and I have raised five children and welcomed seven (and counting!) grandchildren. I love to spend time with my family and friends on the river, fishing, and boating.
Office Team
Rachel
Office Manager
I was born and raised in Walla Walla. After graduating, I spent most of the next fifteen years in the Seattle area. I have worked in an HVAC Office since 2002, but returned to Walla Walla and started at Total Comfort Solutions in May of 2016. It is refreshing, coming from the Seattle area, to have people be realistic and appreciative of our services. I love working at Total Comfort Solutions, we are a positive and happy family…..no, really, it is a great place to work. We hope to talk to you soon!
Christal
Accounting Assistant/Finance Manager
I have been around this industry my whole life, thanks to my parents. After having a baby this summer, it felt like the right time to come back to my roots and apply my Accounting degree to the family company. I like how unique the service industry is. Everybody knows about it, but few people understand it. I have worked on and off for Total Comfort Solutions since it began, but started in this role in October 2021. I love to bake. My main treat is cookies and cupcakes, but I also love to make pies, crisps, and other treats. I also love to travel and am always planning our next adventures. I married my high school sweetheart in 2018 and we welcomed our first child in July 2021. We also have two dogs, Bailey and Ellie.
Christine
HVAC Install Coordinator
I have worked in Customer Service and Scheduling for most of my career, I started with Total Comfort Solutions in November 2018 as a Customer Service Representative and was promoted into my current role as Install Coordinator. Everyone here at Total Comfort has been welcoming and friendly. I really enjoy spending time with my family. I like adventures, visiting new places, meeting new people, and trying new things. I also really enjoy snapping photos.
Kim
Customer Service Representative / Sales Coordinator
Working with customers is the thing that I like best about my job. I like to think I can help make a difference. I was a dispatcher for another company for eight years. In July 2020, I just happened to see the advertisement for a dispatcher for Total Comfort Solutions and I applied. The rest, as they say, is history. I moved to Walla Walla in 2012 with my husband and daughter. My most favorite activity is spending time with my family. Just as long as we’re together, it doesn’t matter what we do.
Emily
HVAC Service/Plumbing Dispatcher
I started at Total Comfort Solutions in February of 2020. I am new to HVAC, but have a background in customer service in the automotive and marine industries. I am confident my abilities will transfer over to be a good Dispatcher. My husband and I and our three children love camping, traveling, hiking and exploring the beautiful Blue Mountains. I also am very involved with my kids in sports year-round and 4-H
Dani
Marketing Manager
My experience in marketing started with receiving a Bachelor of Arts in Applied Communication Studies from Gonzaga University in 2015. Since then, I’ve used my marketing skills working in both Higher Education and K-12. I started in my role as the Marketing Manager for Total Comfort Solutions in November 2021 and it will be my first time working back in the industry since working part-time for Total Comfort in high school. I love that Total Comfort Solutions is so integrated with the community of Walla Walla. I am excited to incorporate my love of education by promoting trade school, HVAC, and Plumbing industry jobs to high school graduates through my role at Total Comfort. I love being outdoors – especially hiking and boating. I have always loved reading and crafting. Most nights you can find me testing out a new recipe – I love cooking for family and friends. I recently moved back to Eastern Washington after living in Flagstaff, Arizona for the past six years. I live in Pasco, Washington with my fiancée’ Nick and hound dog, Daisy Mae! We are excited to welcome our first child in May 2022.
Laura
Accounting / Human Resources Coordinator
Accounting appeals to my love of numbers and patterns, my interest in details, and my satisfaction when solving a puzzle. I spent fifteen years in accounting, followed by fifteen years teaching Latin, before joining the Total Comfort Solutions family in August 2019. While I have done accounting for small businesses before, this is my first time working in this industry. I enjoy learning new things and working at TCS has allowed me to do just that--by teaching me the behind-the-scenes operations for HVAC and plumbing. I particularly enjoy the familial atmosphere at TCS and interacting with all my coworkers in my role in Human Resources. I am an avid reader, enjoy puzzles, games, words and etymology, and am a lifelong student of Egyptian, Greek, and Roman culture and languages. I grew up in the Walla Walla Valley and recently moved back after spending several years on the East Coast. I have a teenage daughter, Manon, and am currently in permanent servitude to four entitled cats.
Plumbing Team
Matthew
Plumber Apprentice
Brayden
Plumber Apprentice
Stan
Lead Plumber
I started in the auto repair industry and decided to do something different after a few years. I have been plumbing now for over 20 years and I really enjoy meeting new people. I joined the Total Comfort Solutions team in 2017. My family and I enjoy spending time outdoors hunting, boating and supporting my children in their sporting and trap shooting events. I am active in the Walla Walla County Fair and Rodeo. I look forward to meeting you all.
Anthony
Plumbing Helper
I started at Total Comfort in November 2020 and it was my first job in the Plumbing and HVAC Industry. I had worked in carpentry for 9 years and I was looking for a change, something new. I have enjoyed learning the sheet metal parts along with some of the more common items I knew from carpentry. I enjoy woodworking, playing and listening to music, walking with my dogs, disc golf, family time and watching football….GO HAWKS! I was born and raised in Walla Walla and my wife and I, along with our three boys, three dogs and three cats, plan to stay here.
Ricardo
Plumbing Apprentice
I have been in the plumbing industry since September 2020 and have been with Total Comfort Solutions since March 2021. I joined the industry by attending Perry Tech in Yakima. I love the ability to help others in need and learn new things. I’m a happy family man. I love to go bowling, fishing, and hunting. I live in College Place with my two sons, daughter and wife.
HVAC Install Team
Chris H.
Installer
Cameron W.
Installer
Chris M
HVAC Install Manager
I have been with Total Comfort Solutions since 2016 and have been in the HVAC industry for even longer, over 40 years! Every day I am still learning something new. I appreciate the opportunity that Total Comfort Solutions has provided me to supervise and coach the installations department. I enjoy troubleshooting systems and finding new ways to make people comfortable. I am fortunate to have my grown children and five grandchildren living near me. We like to hunt, fish, and just spend time together.
Trent
Lead HVAC Installer
I grew up in the Walla Walla Valley. I have been in the HVAC Industry for 10+ years and have worked for Total Comfort Solutions since 2005. I enjoy working for the customers and getting them the heating and cooling systems in their homes. Trainings that I have attended include: TOP Gun, Gastite, Rinnai, Air Flow, Product training and CPR/First Aid. In my spare time, I love any athletic activities. Traditional Bow hunting is a passion and outdoor activities are my addiction. I have two daughters and one son that I love very much.
Justin
Lead HVAC Installer
I started at Total Comfort Solutions in February of 2019 and had worked in the industry for a few years prior to that. I decided to get into heating and air conditioning to find a workplace that is a good combination of physical and mental exercises. I like that you have to think through installations because no two are the same. I am an avid bowler and have spent the last 15 years training to be a ninja, which I am very proud of. I am from Walla Walla and am raising two sons here.
Merced
HVAC Installer
I started with Total Comfort Solutions in January 2021. At the time, I was new to HVAC. I like that my efforts can make someone’s life easier and more comfortable. I studied at WWCC for two years and completed the electrical program there. I was curious how HVAC units operated and have learned a lot since starting with Total Comfort. When I have free time, I like to go hiking and fishing.
Seth
HVAC Installer
I joined the Total Comfort Solutions team in November 2020. When I relocated to the Walla Walla Valley, I was looking for an interesting, hands-on, challenging position, something people were always going to need and that would provide me with a career path. Total Comfort Solutions installations department is just that position. I had previously worked with commercial refrigeration, so it was a good fit. I like car projects, target practice, spending time with family and friends, playing video games and camping.
Mike C
Lead HVAC Installer
In the 12 years that I have been in the HVAC industry, I have found the most rewarding part for me is meeting people. So many different people and so many different HVAC systems. Every day is fun. I first started with Total Comfort Solutions in 2016, and after a stint away I joined the team again in 2021. I enjoy my job at Total Comfort Solutions it has allowed me to grow as a professional and provide for my family. I hope I get to meet you all soon. I like making music. I play the guitar and sing. My wife and I used to be in a band. Then we had kids. I have two daughters, and they sure keep my wife and I busy. Check out my music on Sound Cloud – SpaceCase_1337.
Manny
HVAC Install Helper
I have been in this industry and working with Total Comfort Solutions since August 2021. I am excited about the opportunity to learn the trade and about the room for growth. Total Comfort has a great group of leaders. I like working with a bunch of skilled people. I feel like I am in school every single day – there are lots of hands-on learning opportunities. I enjoy spending lots of time with family. During the summer, we enjoy camping, floating and barbecuing at the river. I love both watching soccer and football and playing them with my kids. I run a small business with my wife. I live in Walla Walla with my wife, Elisha, and our three children. We also have 2 cats – Cupcake and Sprinkles.
HVAC Service Team
Alejandra
HVAC Service Technician
I joined the Total Comfort Solutions team in April 2022 after graduating from the HVAC Program at Perry Technical Institute in Yakima. I joined the HVAC industry because I knew I would never be without a job. I knew that I wanted a job that would keep me active. I love that in HVAC there is so much to learn and you can make good money to financially support yourself. I love to spend my free time going to the gym and spending my time outdoors. I especially enjoy hunting. I eventually would like to pick up pottery as a hobby. I was born and raised in Walla Walla.
Michael F
HVAC Service Technician
Wow, 10+ years now here at Total Comfort Solutions (since 2012)! Who would have thought when I was day-dreaming in school that I could be an HVAC technician? I have been in the industry now for over thirty years since 1988 and I still enjoy the changing environment and helping people. I have enjoyed my work, but I love my little farm. We have lots of animals on the farm, I am a 4-H leader and I like to spend as much time as I can with my wife and three sons. We enjoy hiking and a sci-fi movie occasionally on a Sunday afternoon.
Ivan
HVAC Service Technician Apprentice
I have been in the HVAC industry for two and a half years and with Total Comfort Solutions since Fall 2021. I have always enjoyed learning something new and have been hands-on since I was young, so working in HVAC has been a natural fit. I really like all the new people that I get to meet. There is always more to learn. Total Comfort Solutions has a really good work environment. I like to be outdoors such as hunting, walks at the park, or even playing some volleyball with family and friends. I have lived in the Yakima Valley my whole life. I have a wife and baby boy.
Ramon
HVAC Service Technician
I was encouraged by a friend to attend Perry Technical Institute in Yakima. My friend told me about all the many things a career in HVAC could provide for me. I feel fortunate to have meet Total Comfort Solutions at the Job Fair. I have been working in the service department since March of 2019 and I enjoy the difficult challenge of diagnosing a system. It is very rewarding to finally find the problem. I enjoy rodeo, hunting, fishing, shed hunting and calving.
Dan
HVAC Service Technician
I moved from Springfield, Missouri in September 2017 in hopes of a better life and joined the Total Comfort Solutions team in January of 2020. I have been an HVAC tech for over fifteen years. For over thirty years, I have been a mechanic in some fashion, including automotive, diesel, and military while I served in the Army. I love the outdoors. It doesn’t make much difference what I am doing as long as I am outside. I enjoy helping people.
HVAC Comfort Consulting Team
Mark
Comfort Consultant
I have been with Total Comfort Solutions since June of 2020. I love working with people, helping them to be comfortable and happy in their home. I enjoy educating people on what is possible and helping them understand their heat and cooling system. I have 5 children, and recently welcomed my first grandchild, so there isn’t much I don’t do. WE love to be active and outside. If my kids are into something, so am I. My family and I have been in Walla Walla for 3 years, wish it would have been sooner, but we are here now and that is what matters. I love working in a close-knit community and for a family owned/run business. I would welcome the opportunity to adopt you into the Total Comfort Family. How can I help?
Chris P
Comfort Consultant
I’ve been in the HVAC industry since 2002 and I’ve been with Total Comfort Solutions since August 2021. I got into HVAC because I wanted to learn a trade where I could use my mind and my work ethic. I also wanted a career with job security and I feel we will always have a need for heating and cooling. My favorite part about this industry is that it is always evolving. Every day is different from the day before. In my spare time, I enjoy traveling, hiking, fishing and pretty much anything outdoors. I also enjoy spending time with my family. I live in the Walla Walla Valley and have been in the area for over 25 years. I can’t imagine living anywhere else. I have a son and daughter who are definitely growing up too fast. I really like how everyone in this company works as a team. Everyone has made me feel welcome and I cannot wait to see what the future holds.
Warehouse Team
Rory
Warehouse Manager
I started with Total Comfort Solutions in August 2021, but have managed parts stores for over 20 years. I have tinkered around in the HVAC and Plumbing industries on my own, but when the opportunity came open to actually work in the industry – I jumped at it. I’m very happy that I did. I like the people that I work with. Everyone is very welcoming and friendly. When I have questions, everyone is willing to help. The company reminds me of a family. I love working on cars. I also enjoy fixing things. I really like to bowl also. I have lived in Walla Walla for 23 years. I have a wife, two children, and seven grandchildren.
Jenniffer
Warehouse Assistant
I am new to the HVAC industry and joined the Total Comfort Solutions team in January 2022. I am very excited for the opportunity to expand my understanding of HVAC systems and the industry as a whole. I enjoy having the opportunity to work with my hands. I enjoy working with a company that is like a family. I live in the Walla Walla Valley with my wife. We enjoy spending time with our son, daughter, granddaughter and our two dogs, Ireland and Tubs. In my free time, I enjoy watching baseball, completing puzzles, and working with car models.